Student Welfare
Student Grievance Redressal Committee
Committed to resolving student concerns with integrity, fairness, and confidentiality
Student Grievance Redressal Committee
An effective grievance redressal system is an essential element of any strong administration. Recognizing this, the Kamkus College of Law Student Grievance Redressal Committee is committed to resolving student concerns with the utmost integrity, fairness, and confidentiality.
The committee serves as a cornerstone of the college's commitment to student welfare, providing a structured and transparent mechanism for addressing various issues that students may encounter during their academic journey. By offering a reliable channel for expressing concerns and seeking resolutions, the committee plays a vital role in maintaining a positive and supportive educational environment.
Objectives
Empower Students
Empower students to voice their grievances freely, ensuring anonymity when desired.
Swift Resolution
Establish a mechanism for swift and efficient resolution of student concerns.
Counseling Support
Offer appropriate counseling to students throughout the grievance resolution process.
Harmonious Environment
Foster a harmonious and respectful environment among the student body.
Functions of the Committee
Process Written Grievances
Receive and process written grievances submitted by students and staff regarding the College.
Structured Approach
Implement a structured approach for addressing reported concerns, ensuring appropriate action is taken.
Escalation Mechanism
Escalate complex or unresolved matters to College Management for further intervention.
Active Investigation
Actively listen to, record, and investigate grievances, taking prompt steps towards resolution.
Issue Prioritization
Prioritize grievances based on their validity and severity.
Departmental Liaison
Liaise with relevant departments (e.g., maintenance, transport, academics, amenities) to address specific concerns.
Procedure and Tenure
Procedure
The Committee will gather for a minimum of two meetings per session. To facilitate optimal participation, members will be notified in advance of each meeting. Following each session, the Committee will take decisive action to execute the discussed agenda points.
Tenure
The Student Grievance Redressal Committee's term will be two years. To ensure effective operation, the Committee will convene at least twice per academic session.
Grievance Submission Process
- Submit written grievances to the Committee office
- Use the suggestion boxes placed at strategic locations in the college
- Email grievances to the designated Committee email address
- Schedule a confidential meeting with a Committee member
- Submit anonymously if preferred (for sensitive matters)
Committee Members
Grievance Categories
The Student Grievance Redressal Committee addresses a wide range of concerns, including but not limited to:
Frequently Asked Questions
How can I submit a grievance?
You can submit grievances through the suggestion boxes, via email, or by scheduling a meeting with a committee member.
Is my grievance kept confidential?
Yes, all grievances are handled with strict confidentiality to protect the privacy of all parties involved.
How long does the resolution process take?
The committee aims to resolve grievances within 14 working days, though complex cases may require additional time.
Can I submit a grievance anonymously?
Yes, anonymous submissions are accepted for sensitive matters, though providing contact details facilitates better resolution.